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How CMS Hospital Quality Star Ratings Work

Ways Language Services Managers can Contribute to Overall Ratings
CMS Hospital Star Ratings

In This Resource, You Will Learn:

  • The origin of the CMS Overall Hospital Star Rating system and how these ratings are calculated
  • The concerns raised by hospital leaders, the American Hospital Association, and Congress about the inherent fairness of Star Ratings
  • Star Rating metrics which may improve with an investment in a quality language services program: Mortality/Patient Safety, Readmissions Rates, and Patient Experience


Ready to partner with CyraCom for quality language services?

CyraCom is the leading provider of phone and video interpretation, connecting providers and patients to interpreters in seconds. Interpreters in CyraCom's large-scale US contact centers complete a 120-hour certification course, including medical terminology, anatomy & physiology, and other topics essential for healthcare interpreting.

To help providers improve their LEP patient experience and CMS Star Ratings, CyraCom offers free online sign-up. Get started cost-free today and pay per-minute when you use the service.

 

Get Started with CyraCom