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DO YOU HAVE A WAY FOR LIMITED-ENGLISH PATIENTS TO CALL YOUR HOSPITAL AND RECEIVE INFORMATION IN THEIR OWN NATIVE LANGUAGE?

When accessing healthcare services or information over the phone, an LEP individual needs to receive information in their native language. Only 49% of respondents surveyed actually provide this service, demonstrating that over half of surveyed providers are denying patients the ability to call a healthcare provider in their native language.

 

In this latest whitepaper from CyraCom, you will learn:

  • How hospitals handle non-English calls
  • Expected challenges for hospitals in delivering quality language services 
Download Resource
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