Steward Health Care: A Continuum of Care for LEP Patients
CyraCom is proud to provide interpretation services to Steward Health Care, a nationally recognized, fully integrated health care system in the New England area. Steward operates nine acute care hospitals, six ambulatory surgery centers, and 24 urgent care centers, and is a nationally-recognized language services leader.
What Will I Learn in This Case Study?
- How Steward built and operates an 80-member-strong language services team
- How Steward implemented CyraCom's services and educated over 12,000 staff, in person, in one year
- How increased efficiency allowed Steward to handle 257,000 interpreter encounters in 2015.