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How CMS Hospital Quality Star Ratings Work

Ways Language Services Managers can Contribute to Overall Ratings
CMS Ratings Whitepaper

In This Resource, You Will Learn:

  • The origin of the CMS Overall Hospital Star Rating system and how these ratings are calculated
  • The concerns raised by hospital leaders, the American Hospital Association, and Congress about the inherent fairness of Star Ratings
  • Star Rating metrics which may improve with an investment in a quality language services program: Mortality/Patient Safety, Readmissions Rates, and Patient Experience

Guide CMS Hospital Star Ratings

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CyraCom is the leading provider of phone and video interpretation, connecting providers and patients to interpreters in seconds. Employee interpreters complete an extensive interpreter training course, including medical terminology, anatomy & physiology, and other topics essential for healthcare interpreting.



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